What documents do I need in order to travel?

EU citizens are required to have a valid passport or an ID card. Non-EU citizens must have a valid passport to fly with us. For Greek domestic flights‚ a valid Driver´s license is accepted as a form of ID. Please check the latest COVID requirements / restrictions at the time of your flight to find out if you need any additional documents.

Online check-in

Check-in for your flight conveniently on your computer‚ tablet‚ or smartphone from flycycladic.com or reservations.flycycladic.com.

When is Online Check-in available?

Save time with Online Check-in‚ available 48 hours up to 3 hours before your flight‚ choose your preferred seat if available and get your boarding pass.

If you have any trouble retrieving your reservation or checking in‚ please contact us and we’ll get your checked in.

How to use Online Check-in

1. Select “Check-in”‚ enter your booking reference number (PNR) and your last name in English characters.
2. Confirm your details and details for your travel companions.
3. Get your boarding pass by receiving it via email on your smartphone as a mobile boarding pass or print it out (PDF format). Alternatively‚ you may collect your boarding pass from the airport (additional charges may apply for check-in at the airport).
4. Take your baggage to the dedicated "Drop-off" counters at the airports. If you do not have baggage‚ proceed towards your gate.

Can I perform Online Check-in when I have baggage to check?

Yes‚ you can perform Online Check-in. If you have baggage to check‚ please proceed to the designated check-in counters of your departure airport‚ before heading to the departure gate.

What is the web/mobile boarding pass?

The web boarding pass contains all your flight details and a 2D barcode that will be scanned at the airport during boarding. It replaces your traditional paper boarding pass when checking in online or from your mobile device for travel from selected airports. Once you receive and download your mobile boarding pass‚ you may proceed directly to the airport gate. At the gate you have to present your ID or your passport‚ along with the mobile boarding pass.

Can I check-in at the airport?

Yes. Check-in at all airports is managed by our handling agents Goldair or Skyserv depending on the airport you will be going to. You should look at the departure screen to find the exact location / check in counters. Restrictions and additional charges may apply.

Can I choose where I want to sit?

Seating policy is being taken care by our on-board crew. Due to aircraft limitations‚ we do not offer seat selection for safety reasons (weight and balance).

Where can I find my terminal and departure gate?

Please check the flight information display systems at the airport for your terminal and departure gate.

How long before my flight do I have to be at the airport?

We recommend that you arrive at the airport at least two hours prior to departure. 

Where can I find my service updates about my flight?

We’ll contact you promptly by email to alert you to any changes to our flight schedule that affect your itinerary.